FREQUENTLY ASKED QUESTIONS
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1. Where is The Chateaux Deer Valley located?
The Chateaux Deer Valley is located in the heart of Silver Lake Village in Park City, Utah. It is just steps away from the ski lifts and offers easy access to the ski runs and mountain trails.
2. Is The Chateaux Deer Valley a ski-in/ski-out property?
The Chateaux Deer Valley is not a direct ski-in/ski-out property. However, easy access to Deer Valley Resort is just across Silver Lake Plaza, approximately 100 yards from Sterling Lift.
3. Is there parking at The Chateaux Deer Valley?
Guests are welcome to self-park in the on-site heated, secured garage facility.
4. Does The Chateaux Deer Valley have a breakfast option available to guests?
Yes, The Chateaux Deer Valley provides a delicious family-style breakfast option with all leisure overnight stays.
5. How far is the Deer Valley Ski School?
Deer Valley Ski School is located at Snow Park Lodge, which is just a 10-minute ride in our complimentary shuttle. Or, guests can ski down to Snow Park Lodge from Silver Lake Lodge at Deer Valley Resort, which is located directly across from the property. It is strongly encouraged that all guests interested in ski school plan ahead and book in advance.
6. How far away is Salt Lake City International Airport from The Chateaux Deer Valley?
Salt Lake City International Airport is an easy 45-minute ride from The Chateaux Deer Valley. Guests can arrange a variety of transportation options to and from the airport with the help of our Concierge team, including options like a shared van service, private car, taxi, Lyft, or Uber.
7. What is the deposit/cancellation policy?
Ski Season reservations require a one-night deposit at the time of booking. The remaining balance of the reservation is charged in full 30 days prior to the arrival date. 30 days prior to arrival, the full reservation amount is non-refundable. Cancellations made outside of 30 days will receive a refund of the one-night deposit. Non-ski season reservations require a one-night deposit at the time of booking. The remaining balance of the reservation is charged seven days prior to the arrival date. Seven days prior to the arrival date, the full reservation amount is non-refundable. Cancellations made outside of seven days are fully refundable, including the deposit made at the time of booking.
8. Is there ski and bike storage for guests?
Yes, The Chateaux Deer Valley provides overnight lodging guests with complimentary usage of the secured ski and bike storage room.
9. Is there a fitness center?
Yes, the fitness center is located on the second level near the outdoor courtyard. The fitness center was part of a 3 million renovation completed in the summer of 2022.
10. What amenities does The Chateaux Deer Valley offer?
The Chateaux Deer Valley hotel offers a wide range of amenities, including a heated outdoor pool, hot tub, fitness center, full-service spa, complimentary s'mores kits, and on-site dining options. Guests can also enjoy complimentary shuttle service to Main Street Park City and Deer Valley Resort.
11. What are the check-in and check-out times at The Chateaux Deer Valley?
The check-in time at The Chateaux Deer Valley is 4:00 PM, and the check-out time is 11:00 AM. Guests can request an early check-in or late check-out, subject to availability and additional fees.
12. Does The Chateaux Deer Valley charge for a rollaway bed?
Yes, The Chateaux Deer Valley charges $50 plus tax per night for guests to use a rollaway bed. Rollaway beds can be requested at the time of booking or any time prior to and upon arrival at the property. Advance notice is preferred.
13. What is the opening date for Deer Valley Resort?
Deer Valley Resort is open seasonally. Please confirm the dates of operation here.
14. What activities are there outside of skiing?
The Chateaux, the Deer Valley area, and Park City offer a myriad of activities outside of skiing during every season. For the winter months, guests can participate in ice skating, snowmobiling, dog sledding, sleigh rides, and snowshoeing. During the warmer spring, summer, and fall months, guests have the options to go hiking, mountain biking, horseback riding, fly fishing, play golf, ride in a hot air balloon, visit Utah’s Olympic Park, and much more.
15. How far is Main Street from The Chateaux Deer Valley?
Park City’s Historic Main Street is a short five-minute ride from The Chateaux Deer Valley. For guests, The Chateaux provides a complimentary shuttle that is available on-demand from 7:00 am to 11:00 pm each day of the week. Outside of those shuttle operational hours, guests can easily get a taxi, bus, Uber, or Lyft ride to and from the property.
The Legend lives on
Perfect, Legendary Experiences
Stein Collection began with the iconic Stein Eriksen Lodge. Over 30 years later, it has grown to include The Chateaux Deer Valley, The Residences at The Chateaux, and Stein Eriksen Residences. When the Stein Collection logo graces a property, expect the absolute finest in mountain escapes.
The Man Behind the Legend
Stein Eriksen was an innovator, a world champion, and an Olympic Gold Medalist who revolutionized the alpine skiing world. Stein’s pursuit of the best has been infused into all Stein Collection properties and is exemplified in how staff and guests interact.